FAQ

  1. Is this a new Vanity Girl Hollywood?

First of all, welcome to our online Pop Up store! No, this is not new.  This was just a fun way for us to to take your Vanity Girl Hollywood out of your beautiful homes and out into your life!

Our signature large scale mirrors are still available here at VanityGirlHollywood.com, and in this Pop Up we are happy to be working with some new manufacturers to bring you the quality you expect from Vanity Girl Hollywood.

We are still headquartered in the heart of West Hollywood and our founder, Maxine, is thrilled to give every girl her very own Hollywood moment with our large mirrors. Now, you'll be able to take that backstage moment with you every day with our brand new Vanity Girl on-the-go products including the cutest travel vanity mirror ever! (link back to travel vanity)

Be sure to visit us often to see what exciting new products we’ve created for you.

2.  What is the status of my order? 

3.  I have a customer service issue with my large vanity mirror, who do I call?

The manufacturer of the larger vanities is Versa Products Inc. They are the warranty issuer and are responsible for any claims and warranty issues on the large vanities. This includes the Starlet, Broadway or Infinity Vanity models. Contact information for Versa Products Inc.: 800.416.3961 or you can write them at Versa Products Inc. c/o Warranty Claims Department 14105 Avalon Blvd, Los Angeles, CA 90061 VersaProducts.com.  They can also be reached at support@vanitygirlhollywood.com

If you need help with any of the Pop Up Products on this site please contact customer service PopUpHelp@vanitygirlworld.com or via our online chat M-F between 9 a.m. and 5 p.m. PST.

4. What is the warranty on the new Pop Up products?

All of our Pop Up Products are subject to a one year warranty period. Please visit our Warranty Page to learn more. 

5. What is your return policy?

All refunds require an Returned Merchandise Authorization.  Please visit our Return Page for full information.